Another good title for this column would be “Why You Should Never Host With HostMonster”. Or even another good one might be something like “HostMonster And The Incredible Display Of Incompetence, And How They Are So Disinterested In Their Customers That They Would Rather Cancel Their Accounts Than To Make Money, So I Don’t Know How They Even Stay In Business, But They Should Probably Be Shut Down, Bombed, Or Both”. That would be a pretty long title, but it gets the point across. So let me tell you what happened.
Now this is pretty high-tech stuff, and I have to admit, I wouldn’t understand it if I hadn’t been in IT for fifteen years, and spent four years as an Internet Systems Engineer. So I don’t expect you to get it all, but I’ll try to use some awesome analogies. But I absolutely must write about this, because they pissed me off so bad I almost went postal on them. Through Live Chat. Yeah. It was that bad. Read on, dear friends, loved ones and enemies. Come with me on a little journey of customer disservice, ridiculous policy and guarantees of dissatisfaction.